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If you have questions regarding your purchase, pls do have a look at our FAQ below for some common queries and their resolutions prior to raising a support request.
Please ensure you deactivate the free version of Livemesh SiteOrigin Widgets plugin after you activate the premium version.
In the WordPress admin, navigate to Plugins->SiteOrigin Widgets' to access SiteOrigin Widgets Bundle settings window. You should find options to disable the plugin widgets here.
Activate your license in Livemesh Widgets->Settings page in WordPress admin. You will then be able to receive updates automatically in the Plugins page. The plugin can then be updated to the latest version by just clicking the the auto-update link seen in the Plugins page.
You can find the detailed plugin documentation in 'Livemesh Widgets->Documentation' window of WordPress admin.
We usually reply to all queries within 24 hours. Replies can get delayed during weekends.
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