{"id":13070,"date":"2017-04-29T11:12:10","date_gmt":"2017-04-29T11:12:10","guid":{"rendered":"https:\/\/www.livemeshthemes.com\/visual-composer-addons\/?page_id=13070"},"modified":"2017-04-29T11:12:10","modified_gmt":"2017-04-29T11:12:10","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/livemeshwp.com\/wpbakery-addons\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<div id=\"pl-13070\"  class=\"panel-layout\" ><div id=\"pg-13070-0\"  class=\"panel-grid panel-has-style\" ><div class=\"dark-bg siteorigin-panels-stretch panel-row-style panel-row-style-for-13070-0\" data-stretch-type=\"full\" id=\"pricing-header\" ><div id=\"pgc-13070-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13070-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"0\" ><div class=\"dark-bg panel-widget-style panel-widget-style-for-13070-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h1>Contact Us<\/h1><\/div>\n<\/div><\/div><\/div><div id=\"panel-13070-0-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"1\" ><div class=\"dark-bg panel-widget-style panel-widget-style-for-13070-0-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<p>Questions, comments, concerns? We'd love to hear from you!<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13070-1\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-13070-1\" data-stretch-type=\"full\" id=\"contact-form\" ><div id=\"pgc-13070-1-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13070-1-0-0\" class=\"so-panel widget widget_lsow-heading panel-first-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-lsow-heading so-widget-lsow-heading-default-c5296dd96cc2-13070\"\n\t\t\t\n\t\t><div class=\"lsow-heading lsow-style1 lsow-aligncenter \" ><h3 class=\"lsow-title\">Get in touch with our team<\/h3><p class=\"lsow-text\">If you have questions regarding your purchase, <strong>pls do have a look at our FAQ below for some common queries and their resolutions<\/strong> prior to raising a support request.<\/p><\/div><!-- .lsow-heading --><\/div><\/div><div id=\"panel-13070-1-0-1\" class=\"so-panel widget widget_sow-editor panel-last-child\" data-index=\"3\" ><div class=\"panel-widget-style panel-widget-style-for-13070-1-0-1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5548-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wpbakery-addons\/wp-json\/wp\/v2\/pages\/13070#wpcf7-f5548-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"5548\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.4\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5548-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"contact_name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name:\" value=\"\" type=\"text\" name=\"contact_name\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"contact_email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email:\" value=\"\" type=\"email\" name=\"contact_email\" \/><\/span>\n<\/p>\n<p class=\"full-width\"><span class=\"wpcf7-form-control-wrap\" data-name=\"contact_subject\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Subject:\" value=\"\" type=\"text\" name=\"contact_subject\" \/><\/span>\n<\/p>\n<p class=\"full-width text-area\"><span class=\"wpcf7-form-control-wrap\" data-name=\"contact_message\"><textarea cols=\"40\" rows=\"6\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Your Query or Comment:\" name=\"contact_message\"><\/textarea><\/span>\n<\/p>\n\n<p class=\"full-width\"><input class=\"wpcf7-form-control wpcf7-submit has-spinner button large default\" type=\"submit\" value=\"Send the message\" \/>\n<\/p>\n<div class=\"clear\">\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13070-2\"  class=\"panel-grid panel-has-style\" ><div class=\"lsow-row siteorigin-panels-stretch panel-row-style panel-row-style-for-13070-2\" data-stretch-type=\"full\" id=\"contact-faq\" ><div id=\"pgc-13070-2-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13070-2-0-0\" class=\"so-panel widget widget_lsow-heading panel-first-child\" data-index=\"4\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-lsow-heading so-widget-lsow-heading-default-c5296dd96cc2-13070\"\n\t\t\t\n\t\t><div class=\"lsow-heading lsow-style1 lsow-aligncenter \" ><h3 class=\"lsow-title\">Frequently asked questions<\/h3><p class=\"lsow-text\">If you have further queries, do contact us by <a href=\"#contact-form\" title=\"Contact Form\">writing to us<\/a>.<\/p><\/div><!-- .lsow-heading --><\/div><\/div><div id=\"panel-13070-2-0-1\" class=\"so-panel widget widget_siteorigin-panels-builder panel-last-child\" data-index=\"5\" ><div id=\"pl-w5b7e94ee001d8\"  class=\"panel-layout\" ><div id=\"pg-w5b7e94ee001d8-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w5b7e94ee001d8-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w5b7e94ee001d8-0-0-0\" class=\"so-panel widget widget_lsow-accordion panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-lsow-accordion so-widget-lsow-accordion-default-d75171398898\"\n\t\t\t\n\t\t>\n<div class=\"lsow-accordion style1\" data-toggle=\"false\" data-expanded=\"false\"><div class=\"lsow-panel\" id=\"i-cannot-find-the-pro-addons-when-i-activate-the-pro-version\"><div class=\"lsow-panel-title\">I cannot find the PRO addons when I activate the PRO version.<\/div><div class=\"lsow-panel-content\"><p>Please make sure you deactivate the free version of Addons for WPBakery Page Builder plugin before you activate the premium version.<\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"how-do-i-get-access-to-your-support-portal\"><div class=\"lsow-panel-title\">How do I get access to your support portal?<\/div><div class=\"lsow-panel-content\">Do fill up the contact form above and hit the 'Send' button to send us an email regarding any queries you may have related to our product or its setup. A new support request is automatically created upon receipt of the email on our side and a confirmation email will be sent to you immediately from the portal regarding the ticket created. All support requests will be attended to within 24 hours on work days.<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"how-do-i-disable-an-addon-that-i-do-not-need\"><div class=\"lsow-panel-title\">How do I disable an addon that I do not need?<\/div><div class=\"lsow-panel-content\"><p>In the WordPress admin, navigate to 'WPBakery Addons-&gt;Settings' window and open\u00a0the 'Elements' tab. You should find options to deactivate the plugin addons here.<\/p>\n<\/div><\/div><!-- .lsow-panel --><\/div><!-- .lsow-accordion --><\/div><\/div><\/div><div id=\"pgc-w5b7e94ee001d8-0-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w5b7e94ee001d8-0-1-0\" class=\"so-panel widget widget_lsow-accordion panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-lsow-accordion so-widget-lsow-accordion-default-d75171398898\"\n\t\t\t\n\t\t>\n<div class=\"lsow-accordion style1\" data-toggle=\"false\" data-expanded=\"false\"><div class=\"lsow-panel\" id=\"how-do-obtain-and-install-updates-for-the-plugin\"><div class=\"lsow-panel-title\">How do obtain and install updates for the plugin?<\/div><div class=\"lsow-panel-content\"><p>Activate your license in WPBakery Addons-&gt;Settings page in WordPress admin. You will then be able to receive updates automatically in the Plugins page. The plugin can then be updated to the latest version by just clicking the the auto-update link seen in the Plugins page.<\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"where-can-i-find-the-plugin-documentation\"><div class=\"lsow-panel-title\">Where can I find the plugin documentation?<\/div><div class=\"lsow-panel-content\"><p>You can find the detailed\u00a0plugin documentation in 'WPBakery Addons-&gt;Documentation' window of WordPress admin.<\/p>\n<\/div><\/div><!-- .lsow-panel --><div class=\"lsow-panel\" id=\"when-can-i-hope-to-hear-back-from-you\"><div class=\"lsow-panel-title\">When can I hope to hear back from you?<\/div><div class=\"lsow-panel-content\"><p>We usually reply to all queries within 24 hours. Replies can get delayed during weekends.<\/p>\n<\/div><\/div><!-- .lsow-panel --><\/div><!-- .lsow-accordion --><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13070-3\"  class=\"panel-grid panel-has-style\" ><div class=\"lsow-row action-call siteorigin-panels-stretch panel-row-style panel-row-style-for-13070-3\" data-stretch-type=\"full\" ><div id=\"pgc-13070-3-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13070-3-0-0\" class=\"so-panel widget widget_cosmic-heading panel-first-child\" data-index=\"6\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-cosmic-heading so-widget-cosmic-heading-default-d75171398898-13070\"\n\t\t\t\n\t\t>\n<div class=\"heading center  cosmic-animate-on-scroll\" style=\"margin-bottom: 40px;\" data-animation=\"flash\"><h3 class=\"title\">Upgrade to PRO today for as low as $29<\/h3><p class=\"pitch\">Run your next project with WPBakery Page Builder Addons and see how well it works for you<\/p><\/div><\/div><\/div><div id=\"panel-13070-3-0-1\" class=\"so-panel widget widget_cosmic-button panel-last-child\" data-index=\"7\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-cosmic-button so-widget-cosmic-button-default-d75171398898-13070\"\n\t\t\t\n\t\t><div class=\"button-wrap\" style=\"text-align:center;float:center;\"><a class= \"button pricing-button default large\" href=\"https:\/\/www.livemeshthemes.com\/wpbakery-page-builder-addons\/pricing\/\" target=\"_blank\">Get the Premium Version<\/a><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"pg-13070-4\"  class=\"panel-grid panel-has-style\" ><div class=\"siteorigin-panels-stretch panel-row-style panel-row-style-for-13070-4\" id=\"our-clients\" data-stretch-type=\"full\" ><div id=\"pgc-13070-4-0\"  class=\"panel-grid-cell\" ><div id=\"panel-13070-4-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child\" data-index=\"8\" ><div class=\"panel-widget-style panel-widget-style-for-13070-4-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h4>With 12,280+ customers worldwide, our work has been featured on leading sites for web design.<\/h4>\n<\/div>\n<\/div><\/div><\/div><div id=\"panel-13070-4-0-1\" class=\"so-panel widget widget_siteorigin-panels-builder panel-last-child\" data-index=\"9\" ><div id=\"pl-w5ad398e6c1c63\"  class=\"panel-layout\" ><div id=\"pg-w5ad398e6c1c63-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-w5ad398e6c1c63-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-w5ad398e6c1c63-0-0-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-c67d20f9f743\"\n\t\t\t\n\t\t>\n\n<div class=\"sow-image-container\">\n\t\t<img decoding=\"async\" src=\"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-content\/uploads\/sites\/6\/2017\/04\/awwwards.png\" width=\"237\" height=\"29\" sizes=\"(max-width: 237px) 100vw, 237px\" title=\"Awwwards\" alt=\"Awwwards\" loading=\"lazy\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-w5ad398e6c1c63-0-1\"  class=\"panel-grid-cell\" ><div id=\"panel-w5ad398e6c1c63-0-1-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"1\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-c67d20f9f743\"\n\t\t\t\n\t\t>\n\n<div class=\"sow-image-container\">\n\t\t<img decoding=\"async\" src=\"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-content\/uploads\/sites\/6\/2017\/04\/thebestdesigns.png\" width=\"312\" height=\"41\" srcset=\"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-content\/uploads\/sites\/6\/2017\/04\/thebestdesigns.png 312w, https:\/\/livemeshwp.com\/wpbakery-addons\/wp-content\/uploads\/sites\/6\/2017\/04\/thebestdesigns-300x39.png 300w\" sizes=\"(max-width: 312px) 100vw, 312px\" title=\"The Best Designs\" alt=\"The Best Designs\" loading=\"lazy\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-w5ad398e6c1c63-0-2\"  class=\"panel-grid-cell\" ><div id=\"panel-w5ad398e6c1c63-0-2-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"2\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-c67d20f9f743\"\n\t\t\t\n\t\t>\n\n<div class=\"sow-image-container\">\n\t\t<img decoding=\"async\" src=\"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-content\/uploads\/sites\/6\/2017\/04\/colorlib.png\" width=\"190\" height=\"46\" sizes=\"(max-width: 190px) 100vw, 190px\" title=\"Colorlib\" alt=\"Colorlib\" loading=\"lazy\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><div id=\"pgc-w5ad398e6c1c63-0-3\"  class=\"panel-grid-cell\" ><div id=\"panel-w5ad398e6c1c63-0-3-0\" class=\"so-panel widget widget_sow-image panel-first-child panel-last-child\" data-index=\"3\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-image so-widget-sow-image-default-c67d20f9f743\"\n\t\t\t\n\t\t>\n\n<div class=\"sow-image-container\">\n\t\t<img decoding=\"async\" src=\"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-content\/uploads\/sites\/6\/2017\/04\/envato.png\" width=\"194\" height=\"37\" sizes=\"(max-width: 194px) 100vw, 194px\" title=\"Envato\" alt=\"Envato\" loading=\"lazy\" \t\tclass=\"so-widget-image\"\/>\n\t<\/div>\n\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Contact Us Questions, comments, concerns? We&#8217;d love to hear from you!<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-full-width.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-json\/wp\/v2\/pages\/13070"}],"collection":[{"href":"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-json\/wp\/v2\/comments?post=13070"}],"version-history":[{"count":0,"href":"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-json\/wp\/v2\/pages\/13070\/revisions"}],"wp:attachment":[{"href":"https:\/\/livemeshwp.com\/wpbakery-addons\/wp-json\/wp\/v2\/media?parent=13070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}